Concerns and Criticism: Google Employees Express Doubts About AI Chatbot Bard’s Effectiveness and Safety

Yuki
2 min readDec 8, 2023

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Google’s ChatGPT rival, Bard, has faced criticism from some of its employees. These employees have described Bard as “cringeworthy” and a “pathological liar,” with concerns that the AI’s responses could potentially lead to serious injury or death. For instance, there were instances where Bard provided incorrect advice on how to land a plane and dangerous suggestions regarding scuba diving. This criticism highlights significant safety and ethical concerns within the AI community, especially regarding the accuracy and reliability of AI-generated responses​​.

Moreover, the training process for Bard has been scrutinized. Contractors responsible for training Bard are reportedly under immense pressure to review AI-generated answers rapidly, sometimes within as little as three minutes. These contractors, who play a crucial role in ensuring the accuracy and reliability of Bard, are said to be given minimal training and face tight deadlines, raising questions about the effectiveness of this process​​.

Additionally, some Google employees are questioning the company’s decision to invest heavily in Bard. There are internal discussions among Google designers, product managers, and engineers about the bot’s usefulness and the resources being allocated to its development. These discussions reflect a broader skepticism about the practical applications of large language models (LLMs) like Bard and their ability to provide trustworthy and verifiable information​​.

Overall, these issues reflect the challenges tech companies face in developing and deploying AI technologies responsibly, especially as they race to compete in this rapidly evolving field.

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Yuki
Yuki

Written by Yuki

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